Checking hours…Mon to Fri 9 to 5, Sat and Sun 10 to 3Emergency dispatch 24/7: $299 + repair after 8 pm888-841-1175
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Guide

Repair or replace?

A short guide, built from the answers on our FAQ.

Viking range in a bright kitchen
Free tool

Should You Repair or Replace Your Appliance?

Answer four quick questions. We compare a typical repair price with the cost of a new appliance, delivered and installed, and tell you which makes more sense.

Pick the closest match.
years
4What kind of model?
Know what you paid for it? (optional)

Your estimate appears here. Pick the appliance, what is happening, its age and the model type.

Is it worth it to fix my appliance?

If the repairs cost less than half of purchasing a new appliance, repair is most likely the smarter option.

Ultimately, the decision of whether or not to repair an appliance depends on many factors including appliance age, features, wear-and-tear, and more.

Average lifespans

Averages, from our FAQ. Some appliances last much longer or need replacing sooner.

Average lifespan of three major appliances, from our FAQ
ApplianceAverage lifespan
Refrigerator
14 years
Dishwasher
9 years
Stove
15 years

Save money with appliance maintenance

Sub-Zero should be able to last you a lifetime as long as you do your 6/12 month maintenance.

Learn more about the benefits of our maintenance and support plan.

Sub-Zero repair

Ask for a diagnosis first

One price, with the parts and the labor in it, is what you set against half the price of a new one.

  • One priceparts and labor included

    One quote

    For your convenience we give you a one price quote that includes both parts and labor.

  • Diagnostic feeonly if you do not go ahead

    The diagnostic fee

    Free with any repair. A diagnostic fee applies if you don't move forward with the repair.

  • On the truckmost common parts

    Parts

    We stock most common parts in our service vehicles. We also have warehouses full of factory service parts.

More on the decision

The most common problems with appliances are that they break down, don’t work properly, or are just plain old. Other common problems include lack of proper maintenance, and incorrect installation. All of these problems can lead to repairs or even replacement.

Reviews

What Our Customers Say on Google

GGoogle Reviews
4.9

Based on 115 reviews

Read all reviews on Google
T
thomeaganGoogle
Harry was excellent and fair. He showed us what to do and did not try to push services we didn’t need.
MB
Molly BattaniGoogle
They are professional, have the best communication, great pricing and overall just really great people!
ML
Mary Lynn RapierGoogle
Everything from start to finish was top notch. From the convenient scheduling and their on-time arrival— followed up with trustworthy diagnostics and repair.
M
MayGoogle
I called them on a Saturday at 4pm and not even 2 hrs later, I had the technician at my front door. Roger was very knowledgeable and quickly was able to diagnose the problem.
RM
Raina MurnakGoogle
The most professional and trustworthy service ever… Every step of the way was clear and fast and helpful.
LV
luis valerianoGoogle
His expertise and communication was clear and proactive, making sure I understood and confident in the process.
ES
Elizabeth StoreyGoogle
Roger was amazing! The communication from this company is great. I will definitely be calling again when service is needed.
DV
Don ValacerGoogle
Even though I called MBG on a weekend with my emergency, they provided technical repairs within 2 hours of my telephone call and I did not suffer any loss of food…
JV
Juana VillasisGoogle
I am very pleased with the service. He was very professional and honest. I am going to recommend your company to all my friends…
B
BarbaraGoogle
Great experience. Technician was professional and knowledgeable. Would use this company again.
PB
Peter BodnarGoogle
On a Sunday night… Harry nonetheless came out in about a half hour in response to my call about my refrigerator having ceased functioning. Within 20 to 30 minutes, he diagnosed and resolved the problem…
Book today

What needs fixing?

Pick the appliance and book online, or call 888-841-1175.

888-841-1175

Choose an appliance and pick your 4-hour window.

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