Checking hours…Mon to Fri 9 to 5, Sat and Sun 10 to 3Emergency dispatch 24/7: $299 + repair after 8 pm888-841-1175
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Questions

Appliance repair questions

Straight answers about repairs, parts, pricing and how long appliances last.

Luxury kitchen with Wolf and Sub-Zero appliances

Straight answers

Not here? Call 888-841-1175 and ask.

If the repairs cost less than half of purchasing a new appliance, repair is most likely the smarter option. Ultimately, the decision of whether or not to repair an appliance depends on many factors including appliance age, features, wear-and-tear, and more.

Our repairs come with a warranty of up to 5 years on parts and 90 days on labor.

We stock most common parts in our service vehicles. We also have warehouses full of factory service parts.

We have a minimum of 4 hrs. windows to allow us to provide enough time to each client. Techs are sometimes asked to look at other appliances or perform additional services at the customers home. The four hour window allows us to dedicate as much time as they need until the customer's appliance is fixed.

An appliance service company or any technician serves a limited number of locations. The most common local appliance service companies and technicians will serve cities within one or several counties. We serve 6 counties: St. Lucie, Martin, Palm Beach, Broward, Miami-Dade and Monroe (the Florida Keys).

The average lifespan of a refrigerator is 14 years, a dishwasher is 9 years, and a stove is 15 years. However, these are just averages and some appliances may last much longer or need to be replaced sooner. It is important to read the manufacturer’s warranty and care instructions to get the most out of your kitchen appliances. For example Sub-Zero should be able to last you a lifetime as long as you do your 6/12 month maintenance.

Yes, we have insurance. We can usually get COI to your condo association within hours of receiving their information!

For your convenience we give you a one price quote that includes both parts and labor.

The most common problems with appliances are that they break down, don’t work properly, or are just plain old. Other common problems include lack of proper maintenance, and incorrect installation. All of these problems can lead to repairs or even replacement.

Reviews

What Our Customers Say on Google

GGoogle Reviews
4.9

Based on 115 reviews

Read all reviews on Google
ML
Mary Lynn RapierGoogle
Everything from start to finish was top notch. From the convenient scheduling and their on-time arrival— followed up with trustworthy diagnostics and repair.
RM
Raina MurnakGoogle
The most professional and trustworthy service ever… Every step of the way was clear and fast and helpful.
LV
luis valerianoGoogle
His expertise and communication was clear and proactive, making sure I understood and confident in the process.
M
MayGoogle
I called them on a Saturday at 4pm and not even 2 hrs later, I had the technician at my front door. Roger was very knowledgeable and quickly was able to diagnose the problem.
ES
Elizabeth StoreyGoogle
Roger was amazing! The communication from this company is great. I will definitely be calling again when service is needed.
JV
Juana VillasisGoogle
I am very pleased with the service. He was very professional and honest. I am going to recommend your company to all my friends…
B
BarbaraGoogle
Great experience. Technician was professional and knowledgeable. Would use this company again.
DV
Don ValacerGoogle
Even though I called MBG on a weekend with my emergency, they provided technical repairs within 2 hours of my telephone call and I did not suffer any loss of food…
T
thomeaganGoogle
Harry was excellent and fair. He showed us what to do and did not try to push services we didn’t need.
MB
Molly BattaniGoogle
They are professional, have the best communication, great pricing and overall just really great people!
PB
Peter BodnarGoogle
On a Sunday night… Harry nonetheless came out in about a half hour in response to my call about my refrigerator having ceased functioning. Within 20 to 30 minutes, he diagnosed and resolved the problem…
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