On our Google Business profile — the Leave a Google Review button on this page takes you straight there in a new tab. Google is where feedback helps other owners most, and it keeps the record genuinely independent of us: we cannot edit, curate, or reorder what you write there, which is exactly why it is trustworthy.

Google publishes reviews under its own policies — we do not control, filter, or approve what appears on our Google profile, and we cannot remove criticism. Anything displayed on this page through our verified-review system comes from approved, real customer feedback; we never fabricate reviews or paraphrase them into marketing copy, full stop.

Yes. Google lets you edit or delete your own review at any time from your Google account, and updates are entirely between you and Google. That is useful if a follow-up visit changes your assessment in either direction — an updated honest account is exactly as valuable to the next reader as the original was.

Model family and the kind of service performed are genuinely helpful to other owners — “650 refurbishment” or “not-cooling diagnosis” gives your experience real context for the next reader. Please leave out sensitive personal details such as your full address, phone number, gate codes, or anything else you would not want permanently public.

Call or text us directly — the same numbers on this page — and ask for the office. A concern raised privately gets the same written documentation standard as our service visits, and we would rather fix a problem than debate it. Public reviews are always your right either way.

No. Fridge360 is an independent luxury refrigeration company, and MBG Appliance Refrigerator Service is our MBG Appliance specialty company – we are not affiliated with, authorized by, or endorsed by MBG Appliance Group, Inc. Independence works in your favor: we answer to you rather than to a factory program, we recommend repair or replacement based on your interests alone, and we service models the factory no longer supports.